zebpay india customer care helpline number

By | November 27, 2016

Zebpay is one of the fastest growing bitcoin exchange in india.Zebpay is android app to buy sell bitcoin easily in india and government approved company.you can make good amount of profit using ZebPay app for trading in bitcoin.you can also do mobile recharge,DTH recharge using bitcoin in india through ZebPay.They have 200000 active traders on their platform who send,receive,buy,sell bitcoins.you can use zebpay easily in india to invest in bitcoin or trading in bitcoin .

Bitcoin Cartoon



ZebPay is founded by mr.mahin Gupta & Saurabh Aggarwal,they have wast experiance in  finance,legal,tech.Zebpay was started in back 2013 when bitcoin was new to so many                                                           indians.


What is Bitcoin?

Bitcoin is the world’s first digital decentralized currency and payment network. It helps us connect financially just like the Internet has helped us connect socially.

It is the modern way to send money. Bitcoin enables borderless, permissionless, fast and cheap access to the world of finance.

Bitcoin stands out as perfect money. It is scarce, divisible, durable and portable. Bitcoin is the Internet of money.


ZebPay registered office 

Zeb Ventures Pte Ltd,
10 Anson Road,
International Plaza #18-17,
Singapore 079903.

Zebpay India

development office
202, Sarthik Square,
S G Highway,
Ahmedabad 380054,
Gujarat, India.

Tel: 1800-121-0474

Email: support@zebpay.com

98 thoughts on “zebpay india customer care helpline number

  1. ajitbharani1@gmail.com

    I am trying to contact your customer care number since 4 day’s but after welcome call gets disconnected all the times.. Pathetic service.. Can’t understand itni badi badi batein aur ek dhang ka system tak nahi hai. Koi kisi problem ke liye 4 days se email, tickets call Kar raha hai… Paisa aur trust dono break ho gaye…

      1. Surendra singh

        Zebpay Mumbai office mobile number 7972564028 whose parsan callme 1st February telling me Tansfure 9292 hundreds my bank account. But he withdraw 9292 my bank.all are Recording my mobile. He cheat me.related my ticket number 884574 ,886519 and 888453 many pass away not any help format zebpay. Please help my losses inform to zebpay funders. Reply me

  2. Morgan


    Kindly call me @ 8527321015 my payment is not reflecting in my Zebpay wallet.
    Tried customer care number, no response


  3. Harshal Pawar

    I am trying to contact your customer care number. Please provide any alternate contact info. i have also raised tickets for the same

  4. sandeep kumar m

    iam also trying to contact (1800-121-0474) form past one week its disconnecting immediately please provide right number to contact even i try with ticket but there no reply form zebpay team
    my email id : soumyasandeep2017@gmail,com

  5. scam zebpay

    I have paid Rs. 7500/- through Neft on 1-3-2017, send the details to support mail of zebpay, but till date no action is being taken, the amount is transfer from my mrs. Hdfc accounts, my contact 9967479023, mail id ji3_khan@rediffmail.con

  6. Niranjan Behera

    I am trying to contact zebpay customer care.. But number disconnect.. My concern is I am extra pay to zebpay rs 500.00 .I don’t know zebpay limit is above 5000.00… I want to talk zebpay customer care. But no response. So Please refund my Rs 500.00 my same aacount.

  7. scam zebpay

    Till date I have not get any responses from Zeppay… is it fraud??? M I loss my 7500/- INR, which deposited to zeppay accounts… Plz suggest..

    1. Deepak

      I too think this is a fraud company and they never response to your call neither their email service is supportive.
      Please do not waste your money on zebpay …instead of zebpay u should choose some other exchanges

  8. Haider ali

    Kindly call me @ 8826675228 my payment is not reflecting in my zebpay vallet

  9. kavya

    iam also trying to contact (1800-121-0474) form past 3 days its disconnecting immediately Please help me and give me a another number.

  10. Pankaj baranwal

    Sir I had deposited 8000 Rs in my zebpay wallet from my verified account on 18th may …With payment reference no. SBIN417138626098 NEFT INB: IRD4861017 even after entering reference no. No my deposit request was failed …
    PlZ help me sir……


    my trf for .68 btc pending for more then 30 hours.
    no response from zebpay team. tried contacting their customer care but no response.

  12. Jinal

    Not able to deposit money in my account
    and even customer care is not responding

    please d o the needful


    SARVENDRA SINGH may 25,2017

    Kindly call me @ 7587068092 my payment is not reflecting in my Zebpay wallet.
    Tried customer care number, no response


  14. Rajesh

    I sold bitcoins but the amount showing in my account could not be transferred to my bank as well as not able to purchase bit coins. I do not know where the problem is.

  15. arvind

    yes their is fraud going on i had made payment of 5000.0 but my amount still not showing on zebpay vallet

  16. uday

    Respected sir,
    What did I do wrong process in transaction I can explain you step by step…..I’m not a expert, I’m fresher in this cryptosystem marketing….. By mistake I transfer (hdfc bank)4700 INR to zebpay account…. Please kindly refund my valuable money….if u refuse then god will give u punishment…. I hope your organization will pay back my valuable money…..

  17. uday

    Please get my cash back

    Ac.number. 50100035315725
    IFSE. HDFC0001269

    4700 INR…..

  18. rakesh

    Yes . Could I get a call @ 8527244922. my deposited amount in Zebpay on Sept 19, 2017, is not reflecting in my Zebpay wallet .
    Tried customer care number, no response. Rakesh

  19. rajkamal mishra

    Dear Sir i have transfer 2000 Rs 23/10/2018 but despite of several complain and call at your customer care no till today money has not credited zebpay wallet.

  20. Mohammad Iqbal

    Zebpay changed their bank account for Rs deposit to central bank without any prior notice to user.
    Now i already transferred 33500 to zebpay hdfc bank account.
    Now the money not showing in my zebpay wallet.
    Nobody answering from customer care.

    1. Pinto Paul C

      I have send to central bank on 27/04/2018 my first amount 7500 added to wallet in a fraction of second. But after that i transferred 5000 rupees to same accout. Now its 5 days. Not added in my account. This is really a fraud company they are looting indians. Their customer care is one of the worst. This is my mobile number. Iam creating a whatsapp group for collecting all members under one umbrella and to log a complaint against the zebpay in consumer forum as well as to banking ombudsman. Let us try our level best to make this fraud company stop their illegal money looting in India… My whats app number 7012021750

  21. Ashwani Tuli

    Kindly call me @ 9216940000 my payment is not reflecting in my Zebpay wallet.
    Tried customer care number, Already talk with Mr. Sarkar and Mr. Amit Kumar Mishra But still Not proper reply from them, Still my Payment is Hold by u person

  22. Ujjwal

    Zebpay is good but the issue is in reliability and customer service over the phone. I withdraw my 1000 rs worth of bitcoins but not recieved that in my bank account, called customer care and was asked to raise a ticket and attach a pdf of my bank account statement. Raised a ticket but couldnt attach bank statement becaus ethe app took it too long please wait, please wait etc. etc. . So that is the issue if they want my money to be on exchange then they should be ready to deliver the profits as soon as they can.

    I hope they will rectify it and keep on doing their business in a neat clean and reliable thus successfully.


  23. Jaswinder Singh

    I m tried ur custom care number buy off ur number
    I want to buy BTC but not deposit money from bank so Plz contact 9041600014
    Jaswinder singh
    And check again Plz
    All pending my money again & again
    Thank u sir

  24. subodha mendaly

    i am sending my money to Zepay account, the amount is deduct from my account but it cant show in my zepay account…i am calling you again and again but , no one can recive the call… WHAT the hell is going on , i cant understand,,,

  25. NITIN

    Dear Sir
    i have transferred 20386 rs to your account but till now it not showing in my account means in my application.
    the payment transfer number is 1341680813 .
    please help us. please deposit it in to my account or send back to me.

  26. Akash

    Dear Sir,

    Good evening,

    Yesterday I have deposited Rs 9174 from my bank account but not a single penny is shown in my zebpay account, Since yesterday I have been trying to resolve this problem by contacting your customer care but I didn’t get any response even they didn’t pick up any call nor my email got any response. Now my number is automatically disconnecting & I don’t know whats really going on. Please help me to resolve my problem.

    Thanks & Regards

  27. Praveen Kumar

    Ticket no. 434141 dated 27-nov-2017
    Rs. 15000/- was transferred from kotak bank account to your IDBI bank account. The funds are still not yet credited.
    Please urgently check and let me know the reason for non-credit to my wallet until now. It is surprising that neither the funds are credited to my wallet or returned. I am not able to reach your people on the telephone since it is kept on hold for more than 30-40 mins. My several emails are not yet replied.

  28. Parvinder

    I am not received 1000 RS in my bank account from zeppay .I withdraw above amount 04/12/2017.and today 07/12/2017 withdraw 1500 RS.these amount not received.
    What are you doing.
    Every time heavy load .
    Please resolve immediately.

  29. Mohit Kumar Singh

    Please concact me on 8083181997
    I paid 5000 rupee through net banking
    Payment is done but amount not come in zabpay account

  30. Tj

    Call me asap, such a big company, and can’t organise a basic telli communication team? How pethatic are u people, Ur call centre is useless nobody is answering, and why the hell do u have to change the bank account number every time I am making a new damn deposit, I have made a deposit of RS 2lkhs last nite towards the old account which is saved in my bank, and realised that u have asked me to deposit it in a new bloody account?? Why the fk?? Y not the old one which is saved in my bank account, thank me adding a new beneficiary and waiting for the whole bloody process, by then all the Bitcoin amounts fluctuate !! Makes no sense, anyways I need my 2 lkhs refunded to me bank account asap, if u take 2 weeks to refund the money, I am sure u all are re rotating my money. Need it back asap. Get in touch with me, check for the tickets I have raised rite now!

  31. basrooddin

    Sir, when I transferred 26 dollars to Obtanics, it has been 6 days so far nothing has been found?

    1. Pinto Paul C

      U r lucky u money got saved…. Dont use zebpay they are fraud..

  32. joshi krishnaraj tukaram

    I deposited Rs-2500/- through payment gateway, amt. debited from my account 4 days gone , no refund to me
    support team is useless, unsupported to customer. all staff are illlitterate

  33. xyz

    …no response from customers supports…what is it? money is not getting deposit to wallet..help me out otherwise v have no option but quit..

  34. udaysingh kushwah

    i request 14-12-2017 for withdraw and still not get mony in account.
    zebpay support team not reply anything still.
    i have withdraw 18k from zebpay on 14-12-2017 and still not credited in my bank account and i have called so many times to zebpay support team they told me we forward your request my request no is 605378.i have attached bank statement as well but no. reponse from zebpay side.

  35. Ashok Kumar Awasthi

    Dear Sir,
    From evening my zeppay application not working, every time it needed mobile number, when I am filing the mobile number it shows verification number send to your mobile but still I have not received any verification number.
    I have deposited 47,000 Rs.
    Kindly do the needful

  36. Rajesh

    iam also trying to contact (1800-121-0474) form past one week its disconnecting immediately please provide right number to contact even i try with ticket but there no reply form zebpay team
    Not pay in

  37. Anu Sharma

    I have made request for withdrawal of Rs. 10000/- on 09.12.2017 through Hdfc Bank but till date I haven’t received the same. I have already made ticket but all vain. If you people have any problems with Hdfc Bank that is your problems. Through net there should not be problem. Moreover I feeling very happy with Hdfc Bank.

  38. Akash Tatawar

    I have withdrawn Rs.10876 on 19/12/2017. But still now I didn’t received any amount in my account.
    And as I have checked zebpay transaction it is showing transaction is completed.
    Please help me out for this sir.

  39. aditi

    Disappointed with the service, not responding to my queries even their customer care executive is always busy

    1. Roushankumar

      Sir maine 18.1.18 ko 29000.00 by a.c se debit kiya but zebay vo show nhi kar rah hai air customer care wale ka phone nhi lagta Kya Karu

  40. k v prakash

    I had made two deposits of Rs.15,000 on 14.12.2017 and 10000 on 21.12.2017. I had forwarded pdf.format of my payments in support.zebpay.com on a daily basis. On confirmation with my bank they informed that the above amounts have credited to their bank account. Till date there is no update on my deposit status. There is no deposit receipt issued. I would like to have the official address of zebpay office in mumbai and their phone number. There is no response from customer care number. Is there any other phone number.


  41. paramveer singh

    My account verification is not approving in zebpay. Please help me.

  42. Keshav wamane

    I am trying to contact your customer care number since daily but after welcome call gets disconnected all the times.. Pathetic service.. money not transfer today is 15 day. Koi kisi problem ke liye 12 days se email, tickets call Kar raha hai… Paisa aur trust dono break ho gaye…plz call me 9975707887

  43. Rakesh singh

    Today I deposit money but not show in zebpay account.pls call me 9918786373

    1. Roushankumar

      Sir maine 18.1.18 ko 29000.00 by a.c se debit kiya but zebay vo show nhi kar rah hai air customer care wale ka phone nhi lagta Kya Karu

  44. ramesh sharma


    Kindly call me @ 9467997008 my payment is not reflecting in my Zebpay wallet.
    Tried customer care number, no response

  45. chanchal

    Hi sir aap ka customer care number per phone nahi ja raha hai ek dusra number 18001210474 number per phone ja raha hai per turant kat ja raha hai .
    I want support to you

  46. more Sunanda

    My account verification is not approval my zebpay please help me my email

  47. ajendhar kamtam

    sir my recharge is pending what is the problem in zebpay account please call me 8185051889.iam calling zebpay customarker number but no response.

    1. Mahendra M kachhela

      I have deposit Rs4000 on 10th Jan 2018 in morning but hasn’t deposited in zebpay account (RS DEPOSIT) so please help to return my bank account.


    I have deposited amount of rupees 2912 to Zebpay account my mobile account dated 01.01.2018. Direct Deposited from my Net banking account .not through gateway system . Plz help me and amount credit to my zebpay wallet.

    Plz credit my account of rupees 2912

  49. Vishal kanthariya

    I had sent 10000 RS at 30 Dec 2017 but still it’s now showing in my Zeb pay a/c.please call me on 7378650772 or resolve it asap.

  50. Vishal kanthariya

    My order number is D3442517.i had deposited ₹10000 on 30th Dec 2017 but still it’s not showing in my Zeb pay a/c..please add it asap or transfer back in bank a/c.contact me on 7378650772.

  51. Hemant

    What would happen to my zebpay account if I change my Email ID but mobile number remains same?
    Please reply as early as possible I am in a great problem.

  52. Suraj bhandari

    Dear zebpay team
    I have pay 4000.in zebpay account today throughy my net banking but still it is not entered in my zebpay account so
    Please check my zebpay acvoung and needfhll help me sir

  53. Prakash Mistry

    Following is one of the correspondence regarding my fund tranfered to Zebpay a/c and still not reflected in my zebpay App and I am unable deal for bitcoin. The transfered fund is still lying with Zebpay.
    The customer support is also note supportive.
    Can anybody give me direct contact of higher authority or help me to get my money back.

    Your request (747788) has been updated. To add additional comments, reply to this email.

    Zebpay Team (Zebpay)

    Jan 14, 9:53 AM IST

    Dear User

    Thank you for your email.

    Our concern team is looking into this, we will update you as early as possible.

    Thank you for your interest and patience.
    Zebpay Team
    For common support issues, please visit http://support.zebpay.com.

    Jan 12, 5:57 PM IST

    As requested from Zebpay office I forward the latest statement copy of my Bank A/c for your reference.

    I wish to get my money back with INTEREST which was credited to Zebpay’s Kotak Mahindra A/c. on 23-12-2017 (IMPS RR: 735718953508)

    I also request to clarify the reason for not reflected to my Zebpay App a/c. till today.

    Dear Team,

    This whole matter has been explained to your customer care executive Rakesh Parajapati on 11-01-2018 at 6:30 pm.
    I had transferred this funds in the month of december and all the necessary attachment has been provided.

    Still the funds is not reflectedn in zebpay app.

    Please give me the confirmation of the funds receipt within 24 hours

    or else

    I have to escalate this matter with the Bank and if my bank confirms that the payment is been successfully receied by the beneficiary bank

    Then i have to take this matter to your higher up as in bitcoin rates are going down and i am unable to purchase and also if the funds are not reflecting in the bank account i am losing the interest in bank too

    So we request you to kindly take this matter seriously and reply it on priority.

    This whole matter has been explained to your customer care executive Rakesh Parajapati on 11-01-2018 at 6:30 pm.

    Prakash Mistry

    Attached Bank doc for your ref.

    BOI Stt Dec – Jan 2018 for Zebpay.pdf

  54. Irfan habeeb

    I deposited yesterday cash. At deposit. Otp late to copy. So go one more time. And then the debit. But Bitcoin can not afford to buy. Even in Kashi’s account. There is no cash
    What I want to do

  55. Kuldeep mishra

    Despite of many correspondence my problem is not resolve yet. I have deposited amount of 3000 on 16 Jan but after 3 days no any amount showing in my wallet. It’s totally fraud with customers.
    Please look into this matter seriously.
    Contact no. 8371854474

  56. Rahul

    I have sent 30000/- Rs from my linked axis account to my zebpay account but amount not showing on my zebpay account. I have already complaint regarding this. My request no is 763188. I have sent my amount on 11/01/2018. My receipt no is VHZKT3J19818.

  57. Mohammed

    Pathetic customer service it’s a nightmare for the past two weeks still not received the SMS pin code change link received 95 auto reply messages in my account

  58. Akbar ali

    No proper response from zebpay. I hv deposited 50000 to Central Bank of India to zebpay from my account which is in kotak Mahindra Bank on 21st of February my reference no is KKBK000079594562 so pls look into this urgently.

  59. tulsi ram jat

    my account 15 day s blockd bta rha h
    open kyu nhi ho rha h

  60. Raju

    My BTC amount not trancefer in zebpay wallet please help me

  61. Raju

    My BTC amount not trancefer in zebpay wallet please help me phone 9248819558

  62. Nikesh Kumar

    My withdrawal amount is not recive in my bank acount please help me

  63. Asif as li

    Sir mene 1 july ko bitcoin by kiya tha mera order pending me tha mgar me ab us order ko cancel hi nhi kr pa rha hu kyu ke screen pr cancel ka option hi show nhi ho rha he or 40000k pending me aa rhe he aap ki comp. Ko mail bhej bhej kr preshn ho chuka hu pr meti prob solve hi nhi ho rhi he mera co. No. 9993519692 and email id aliasif7574@gmail.com he


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