Koinex Customer care number ,joining link , address and koinex founders

By | December 16, 2017

Koinex Customer care number ,joining link , address and koinex founders

COMPANY DETAILS:

Company Name: Koinex India

Founded In:  Jan 2017

koinex Founders: Mr. Aditya Naik,

Mr. Rahul Raj,

Mr. Rakesh Yadav

Type: Private company

Industry: cryptocurrency Exchange

Headquarters: Aditya Naik, Rahul Raj, and Rakesh Yadav

About Koinex

Koinex is India’s most advanced digital assets exchange. It’s the first complete exchange supporting multiple cryptocurrencies/ tokens on a single platform. Built entirely from scratch, Koinex is aimed at bringing the magic of blockchain technology to India. Bitcoin – the world’s first cryptocurrency – was introduced in 2009 and since then over 1000 tradable tokens have come into existence.
However, for a long time India missed out on the tremendous opportunity that the rest of the world had been enjoying. And Koinex has been built to to bridge that gap.
Koinex has been built over cutting edge technology. Proprietary trading engine, wallet and platform architectures, grade A security, user-centric UI/UX, and tons of user-demanded features are some of the things which define Koinex. It’s being carved to perfection, one day at a time, all with your constant love and support.

 

 

Koinex customer care contact number

Koinex is not using any contact number being into tech but you can contact them here

Koinex joining link : Link 

KOINEX India CONTACT DETAILS

Address:

Koinex, C/o 91springboard,

B wing, 6th floor,

Ackruti Trade Centre,

MIDC, Andheri East,

Mumbai, Maharashtra,

400093

70 thoughts on “Koinex Customer care number ,joining link , address and koinex founders

  1. Gopal Bansal

    Hi,

    I have not requested to disconnect my account from KOINEX but by fault it processed…

    Please don’t deactivate my account….

    KOINEX ID = 12JSBGU

    Reply
  2. Kompalli vinay

    Due to Google authenticatior app now I am not able to login to my account unknowingly I uninstalled my app

    Reply
    1. Nikhil Padavala

      Same problem for me too…I have raised a ticket but still no response from joined team.

      Reply
  3. Rajendra

    i have registred in koinex, KYC is not complited. i trying to login but i am not reciving OTP

    Reply
  4. prabhleen singh

    sir my name is prabhleen singh
    i send u 5 mails regarding my issue
    but u don’t rep me
    ihave issue in sign in
    show erroe (your account is tempory disable)
    and i have some amount in my koines account
    so plz revert me back

    Reply
  5. Usama Zahir

    I deposit rs 1024 and the amount is deducted on my bank account but did not receive on my koinex wallet
    Ref no. LSBI5915176741IGACPNDCF8

    Reply
    1. chirag matta

      facing similar kind of issue
      let me know when your issue gets fixed

      Reply
    2. ASHISH VERMA

      sir
      maine payment deposit ke remark me koinex ki id nahi daal payi

      mera 5000 ka payment kotak mahindra bank ke account me daal diya

      abhi tak Rs. mere koinex account mai nahi aay

      koinex id – 156N1PB

      plz help me sir

      Contact no -7080140990

      Reply
    3. Shivprasad

      Hi Usama,
      I also transfer Rs2000 and the amount is deducted on my bank account but did not receive on my koinex wallet

      Reply
    4. ram

      have you received you amount in Koinex wallet?
      because i am also facing same issue.

      Reply
  6. Ramesh Gabale

    I am send kyc verification details before 10 Day but pending ,how many times required to approval

    Reply
  7. Mahesh Yadav

    Dear sir/madam
    i am resister my account but not login my account, show this massage
    We are currently monitoring your account. All activities temporarily disabled.

    Reply
  8. Pawan khetan

    I have opened a new account. id no is 15A2Z5A on 23/12/17. Facing problem in uploading pp size photo and verification of email id. Kyc status is pending. Pls help.

    Reply
      1. Pandurang Powar

        Hii sir
        I am completed my transaction in IMPS .This money Debit my account but it is not add in koinex account.my money not refund me.Its process completed 48 hrs so what I doing now.please check it.I am send 5 mail for this but your couldn’t reply to me.

        Reply
  9. udit kumar

    @koinexindia
    Let’s see what it takes for you people to realise what is at stake.
    It’s not about money anymore it’s about goddamn right.
    5th day and yet no response from customer service
    I am not able to login after Saturday due to google authentication error
    #wakeupkoinexindia
    #patheticcustomerservice
    #novalueforcustomers

    Reply
  10. Saiyad Faiz Hasan

    Dear Sir

    I am locked up with my Koinex account, i have uninstalled google authenticator and the secret codes are also not saved by me, i have wrote multiple emails from my registered email ID, but not yet received any response how to get back my account. please help me

    Reply
  11. durgaprad pandhiri

    i lost my mobile, please let us know how to enable google authenticator, i dont have QR code

    Reply
  12. Vishnu

    Dear sir/madam
    i am resister my account but not login my account, show this massage
    We are currently monitoring your account. All activities temporarily disabled.

    Reply
  13. AKHIL MANAK BOHRA

    I am not able to log in through my laptop. Whenever I enter my id password on laptop and enter otp. After clicking confirm it returns to the same login page and again start showing sign in option. After trying several time I am facing the same issue. Although, I can easily sign in through my mobile. But, for google 2FA I need to login on my laptop browser. So, I am unable to trade even on my phone.

    Reply
  14. Payal Sharma

    Sir, 6 days ago I did the same thing and then you said that, your query will be addressed within 3 working days. And if I did not get any response today, I would have met again, then you have written this again, please tell me my account Recover you will be a big favor

    Reply
  15. Saritha

    Dear Sir/Madam,

    Its been 2 weeks i am regularly raising request for not able to view my pending to cancel for the Koinex ID : 11QAY5F,

    Please do the needful.

    Thanks

    Reply
  16. muzafar ahmad bhat

    Due to Google authenticatior app now I am not able to login to my account unknowingly I uninstalled my Google authenticatior app

    Reply
  17. Lata Mahangade

    i have deposited Rs 5000/- by payment gateway . but it is not reflecting in deposite i have deposited on28 dec. 2017 from my axis bank account .
    Rs 5000; [ INB/543510384/KOINEX(RAZORPAY)/14HSQ4Z] This is the message i got when my account debited . please try to find the error and deposite Rs. 5000/- to my Koinex account
    thanking you
    Lata Mahangade

    Reply
  18. Rakesh B H

    Hi,
    I’m not able to see the DEPOSIT VIA BANK TRANSFERS details in Balances page.
    PFB the details:
    Your Unique Account Number: EMPTY
    Bank Name: Kotak Mahindra Bank
    Beneficiary Name: EMPTY
    IFSC Code: EMPTY
    Account Type: Current Account
    Can you please update the Unique Account Number and other details?
    Thank you.

    Reply
  19. rajasekhar Reddy

    Very Negligence see Your Service not good Services i ma Fast Time Facing This Type of Services

    bad services you Team Members And you Services

    Reply
  20. Prakash Bagsariya

    Due to Google authenticatior app now I am not able to login to my account unknowingly I uninstalled my app

    Reply
  21. Pandurang Powar

    I am sent my money to koinex using IMPS service but its debited my account but its not added in my koinex account.I am send 5 mail for this but not any respond to me for this issue .This mail send all information.It is process completed 12 hrs so please checked it.

    Reply
  22. Rabi karmakar

    My account synq with Icici bank but on koinex through payment getway no option for icici bank so how could i deposit money right now today .12.12.2017 fund transfer was not working plz help me out.
    Thank you

    Reply
  23. sanyam

    i have transferred ripple into another koinex wallet but entered the destination tag as 123456 as mentioned in the note by koinex but that transferred ripple doesn’t reached its destination wallet …………………….

    Please help if any and give a solution of the quarry

    Reply
  24. Divansh

    Getting an error while depositing the money that beneficiary mobile number/mmid is not correct. Please do something not able to deposit the money in your account.

    Reply
  25. Nishant

    Please help or reply yo ticket as i dont have access to aunthenticator app

    Reply
  26. Srikanth

    Hello – I used payment gateway and deposited 2000 Rs from SBI account.
    The amount is deducted from my personal account, I do not see in Koinex Wallet.

    Reference number :- LSBI5923449873IGACPZLLI5

    Please check on priority

    Reply
  27. Manish Lilaramani

    Hi Team,
    I deposited rs 5500 and rs 5000. However, the amount is deducted from my bank account but I didn’t receive the amount on my koinex wallet.
    Complaint has been logged twice #116029 & 120470. Awaiting response.
    Koinex ID #V51Q0B
    Please assist on high priority.

    Reply
  28. Sujit Kumar Panigrahi

    Kotak Bank has disabled Special Transactions for deposit as per RBI Instructions.
    Alphanumeric numbered account numbers cannot be used for performing special transactions with Kotak.

    Please provide alternate solution.

    Reply
  29. Raj Thakur

    Due to Google authenticatior app now I am not able to login to my account unknowingly I uninstalled my app

    Reply
  30. sunder singh

    Dear koinex teem I am not login my Account Last 1 weak . when i login my account its show error (We are currently monitoring your account .All activities temporarily disabled ). Dated 24/12/2017 I send a messsage to koinex about this issue.I received a mail in 3 working day your problem solved . but problem is yet.Please solved this issue.
    i have some amount in my koinex account.

    Reply
  31. Jaita Roy

    By mistake while depositing an INR amount i dint put my koinex ID on the remarks coloumn. as the notification mentions that the payment will not be acceptable. therefore, I would like to know how much time will it take for koinex team to reject the payment so that the same can be highlighted in my account.

    Reply
  32. MOHD ARIF KHAN

    sir i send u money in ur account 13100 inr but he does not show tell me what is a problem plesase sir i am waiting of ur answer as soon as possible sir

    Reply
  33. Jayant Borkar

    I deposited Rs. 10000/- & Rs. 5000/- with IMPS reference no. 736309992677 & 736314592207 respectively. It is debited from my saving account but not reflecting in Koinex account. Kindly look i to matter and revert.

    Reply
  34. Mahesh

    Due to Google authenticatior app now I am not able to login to my account unknowingly I uninstalled my app

    Could you reset my I’d
    Mahesh

    Reply
  35. BIPIN BIHARI PRASAD

    i have accessed koinex website with 2FA QR code scanned by google authenticator and after successful login i deleted the app i was not aware that i need this every time .. when i am trying to login again its asking for OTP which is going on authenticator app .. i installed google authenticator aap again ..but its not showing any records its getting activated again.. now i dnt have QR code of Koinex .. please help how to login ..

    Reply
  36. Jagan

    I have deposited ripples to koinex but didn’t mention the destination tag id.
    So how can I get ripples in koinex.

    Reply
  37. Sharanabasappa

    Hi ,

    I have transferred 49000 from my bank account (inclusive of 2% payment Gateway Charges), from bank it was redirected to the koinex account and the koinex page show a failure with retry (money deducted from my bank). Raised a ticket with bank details (Ticket #138770). please check and let me know the update @keyur savaliya

    Reply
  38. neeraj rawat

    i have transeferd my xrp from coindelta to koinex on 30-12-2017 14:57:17
    on coindelta its saying confirmed but i havnt recieved it .its been 6 hrs+
    Transaction ID:86C109E7AE45952CAD5B91BA4AA5DA891E95EF8D2DA31F877D2313D54A91A9D1
    Address:rLdinLq5CJood9wdjY9ZCdgycK8KGevkUj
    Tag:9793316
    please help me
    gamerzboy99@gmail.com

    Reply
  39. Mritunjay Kumar

    Hi,
    I would like to share with you that I have deposited 5k through mobikwik wallet and I got the message order successful but I haven’t received money in my wallet. Even though I got the transaction history details under the deposit history.

    My references number is:: pay_9JnL5x1sR3vAr9

    Please do needful.
    Thanks

    Reply
  40. Mritunjay Kumar

    HI,

    I would like to share with you that I have deposited 5k INR through the mobikwik wallet (Deposit Via Payment Gateway). Thereafter, I got the success message ” Order Successful ” but I haven’t received balance/money in my Koinex wallet.

    However, I have received the successful message from “Mobikwik”.

    For the same i would request you to please do the needful.

    Thanks !

    Reply
  41. Mritunjay Kumar

    Thank you so much.!

    I received my last deposit 5K INR in my koinex wallet.

    Thanks !

    Reply
  42. Sapan das

    Dear sir I have uploaded my kyc on 26 /12/2017 but my account not upon till 31/12/2017 please

    Reply
  43. Motiram jadhav

    Please help me out with koinex customer care mail I’d because I have few queries again my logins.

    Reply

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