How To Contact Ticketek Customer Service

By | May 9, 2018

Ticketek is largest ticket sales Australian company in the world. It usually focuses on two markets, Australia and New Zealand.

How Can you contact Ticketek Australia and when?

Ticketek Australia answers phone calls for general queries or bookings and through website you can get all the information.The contact us option on the website helps to send or receive an email as well. The website is fully automated and address all your issues on time. For more enquiries, you can visit FAQ page and find the relevant information according to your needs.

How Customer will receive their tickets?

Ticketek delivers the tickets prior to the event but if you face any issues getting it you can call ticketek australia contact number Melbourne 13 28 49 to ask for it. If any event is cancelled then you will receive a full refund of your tickets from Ticketek Customer Service.

To contact Ticketek insurance you can call on +61 (0) 2 8907 5085 get assistance. Also, you can email to

Ticketek Phone numbers for Bookings 

For more information, Ticketek Australia has a dedicated team of customer care professionals and over 75 agencies outlets throughout Australia. You can contact Ticketek using their contact phone number. You can also visit their site or search on Ticketek Australia website in the search box located top-right of the site.

Ticketek Australia sells more than 20 million of tickets per year and for any assistance you can get support through Ticketek Customer Service Department. Calling on the Ticketek phone number helps you buy tickets and get in contact with support team. Thus, you get all information related to ticket sales, billing, refunds, complaints etc.

The motive of Ticketek services is to provide an easy way for purchasing tickets and to satisfy their customer. To achieve this, Ticketek provides best customer support service to resolve all queries of customers.

Which type services you get as a Ticketek customer?

  • Refund of your funds only if theevent is cancelled, relocated or rescheduled. For any queries related to it you can call Ticketek helpline at 13 28 49.
  • The tickets can be sold and purchased online through other online auction sites provided if its mentioned inthe terms and conditions of Ticketek Australia
  • You can find the agencies or the box offices anywhere in the country. Also,you can visit the official website of the company or contact on 13 19 31 to get the required information.

For any assistance with your ticket, you can fill in the online form on the website. Just you need to give the general information like for which event it is purchased, the location of the event and customer care representative will get back to you as soon as possible.

If you want Ticketek Australia to contact you then you need to provide your full name, phone, email address and the company will send you an email with solutions.

Ticketek Australia has accounts on social media such as Facebook, Instagram and Twitter. You can follow company’s account on social media and get your queries resolved.


  • Ticketek Agency Bruce in AIS Arena, Leverrier St, you can contact from Monday – Friday 9am-5pm and Saturday – Sunday 10am-4pm
  • Ticketek Agency Weston in Songland Records, Cooleman Court, Upper Level, Shop T7, 26 Brierly Street
  • Ticketek Agency Sydney CBD located in Westfield Sydney City Level 5, Shop 5006A, Castlereagh St
  • Ticketek Agency Pyrmont located in Ticketek at Star Casino,80 Pyrmont Street

Since agencies cannot provide assistance to customer, the best way to get help is using Ticketek phone number 131-931 from 9 am to 17 pm, Monday to Friday.

How to Claim to Ticketek ?

The fastest way to contact ticketek is to call ticketek helpline.

You can also fill the form and print it and send it to Ticketek address: Cover-More Claims Department, Private Bag 913 and North Sydney NSW 2059 (Australia)

Ticketek Address: Ticketek@Level 5, Westfield Sydney City

Phone number: 13 28 49

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